WE’RE HERE TO HELP

Let’s get your stream
back on track.

Start with the guide, or send us what happened.

01

Check the symptom

Sources, missing events, silent notifications and local connection checks.

Troubleshoot
02

Send a diagnostic log

In the app, open the support dialog → Gửi log. Keep the result and report ID. A locally saved report has not reached support yet.

Include: app version · source · event type · approximate time · report ID.
03

Talk to us

Email your report ID and a short description. Don’t include source widget URLs, OAuth tokens or other credentials.

[email protected]

Account or privacy question?

You can disconnect YouTube in Sources, or revoke access through your Google Account. For privacy or security reports, use the same support email.

Read our privacy policy